Matrix Providers is hiring a Medical Office Clerk to join our team of talented professionals who provide health care services to our Military Service Members and their families at NH Camp Pendleton, CA

Minimum Qualifications:

• Education: High School Degree General Educational Development (GED) equivalency and medical terminology.
• Certification: None

Qualify (Qualifying/Credentialing):

• Mandatory knowledge and skills.

• A fully qualified typist with a minimum of 50 WPM is required.

• General medical ethics, telephone etiquette, and excellent communication and customer service skills.

• General office administrative and clerical skills to perform receptionist duties and answer telephones.

• Ability to communicate effectively, both orally and in writing.

• Education. High school diploma or General Educational Development (GED) equivalency. Medical terminology desired.

• Experience. At least 6 months of experience in office setting.

• Work Environment/Physical Requirements. The work is primarily sedentary. However, there may be some physical demands. Requirements include prolonged walking, standing, sitting or bending.

Core Duties:

• Greets patients/visitors at a front desk, information center or office setting.

• Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.

• Arranges and schedules medical appointments and determines patient eligibility for services. Relays general instructions to patients or make referrals to other sections. • Obtains updates and files medical records as needed.

• Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines. • Ensures arrival of medical records prior to appointment(s).

• Initiates and locates patient medical records as needed. • Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).

• Performs other administrative and clerical duties in support of the medical care and operational support.

• Creates appointment schedules and templates in patient appointment computer system.

• Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system